Rowman & Littlefield Publishers
Serving Online Customers: Lessons For Libraries From The Business World
Serving Online Customers: Lessons For Libraries From The Business World
ISBN-13: 9780810893177
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To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.
- | Author: Donald A. Barclay
- | Publisher: Rowman & Littlefield Publishers
- | Publication Date: Jul 23, 2014
- | Number of Pages: 232 pages
- | Language: English
- | Binding: Hardcover
- | ISBN-10: 0810893177
- | ISBN-13: 9780810893177
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