Citizen Satisfaction: Improving Government Performance, Efficiency, And Citizen Trust

Citizen Satisfaction investigates the topic of satisfaction with government services from a variety of perspectives, using case studies and empirical results from satisfaction studies at the federal level.

• | Author: F. Morgeson
• | Publisher: Palgrave Macmillan
• | Publication Date: Dec 23, 2015
• | Number of Pages: 231 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 134934415X
• | ISBN-13: 9781349344154