Making The Most Of Digital Collections Through Training And Outreach: The Innovative Librarian's Guide

For many patrons, digital resources are not easy to use. Consider this: a recent study of a metropolitan public library showed that requests to access eBooks comprised nearly all of their helpdesk traffic. Use this book to train your staff on how to support patrons with using their devices to access library collections and services--

• • Author: Nicholas Tanzi
• • Publisher: Libraries Unlimited
• • Publication Date: Nov 10, 2015
• • Number of Pages: 156 pages
• • Language: English
• • Binding: Paperback
• • ISBN-10: 1440840725
• • ISBN-13: 9781440840722