Bad Customer Service

This is a true story of a catalog company posing as a credit card company. I had received an offer for a credit card in the mail and decided to apply for it. What I got instead was a catalog with a line of credit. I was a Customer Service Rep for a while, so, I know how it works. That fast-talking Rep is reading off a script. I expose what did happen at a local Call Center. Then, I found out this was the same company that sent me a catalog with a credit limit to their junk!They were scamming Customers out of their bank accounts. I quit, soon after that. The Company, eventually, went out of business. If you have ever felt like taking a hammer to that item, because the instructions are in another language, and you cannot understand Customer service, then this book is for you.

• | Author: L. J. Mora
• | Publisher: CreateSpace Independent Publishing Platform
• | Publication Date: Apr 16, 2018
• | Number of Pages: 76 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 1717095208
• | ISBN-13: 9781717095206