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Crc Press

Poor-Quality Cost

Poor-Quality Cost

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Eliminating the concept of optimum operating quality-cost point, this unique new work delineates the principles of continuous improvement throughout a product's life cycle and ties these directly to quality-cost theory. To date, only the cost to the manufacturers has been considered in quality-cost systems. Poor-Quality Con also shows how to gauge both customer-incurred and white-collar poor-quality cost, providing a complete picture of the financial impact of poor quality. This outstanding source explains poor-quality concepts and gives a simple, step-by-step guideline for the implementation of a poor-quality-cost system ... removes test and inspection equipment from the appraisal category and treats these as a separate element ... presents proven measures to develop and implement a poor-quality-cost reporting system ... and provides many examples of how poor-quality cost has been used by management to increase profits. In addition, the book includes analyzed data collected from a vast number of corporations and disciplines that for the first time documents the level of poor-quality cost obtained in these industries ... and offers a highly useful list of poor-quality elements compiled to date. Detailing explicit procedures, Poor-Quality Cost will be an invaluable resource for quality control and reliability engineers and project managers; industrial, manufacturing, electrical and electronics, mechanical, and automotive engineers; manufacturing and financial managers; undergraduate and graduate students in quality and/or industrial and manufacturing engineering; and participants in professional seminars and courses. Book jacket.


  • | Author: Harrington
  • | Publisher: Crc Press
  • | Publication Date: Sep 30, 2020
  • | Number of Pages: 224 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 0367451514
  • | ISBN-13: 9780367451516
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