Reference And Access: Innovative Practices For Archives And Special Collections

Reference and Access: Innovative Practices for Archives and Special Collections explores how archives of different sizes and types are increasing their effectiveness in serving the public and meeting internal needs. The book features twelve case studies that demonstrate new ways to interact with users to answer their questions, provide access to materials, support patrons in the research room, and manage reference and access processes ... Each of these case studies deconstructs reference and access services into their essential elements: interacting with people who have questions, providing access to materials that meet researcher needs, assisting researchers as they use materials, and managing the processes needed to support reference and access--

• | Author: Kate Theimer
• | Publisher: Rowman & Littlefield Publishers
• | Publication Date: May 22, 2014
• | Number of Pages: 203 pages
• | Language: English
• | Binding: Paperback
• | ISBN-10: 0810890917
• | ISBN-13: 9780810890916