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Full Media Services

Conversations In Communication, Volume 2: Customer Relationship Management (Crm) As A Function Of Public Relations

Conversations In Communication, Volume 2: Customer Relationship Management (Crm) As A Function Of Public Relations

ISBN-13: 9780996003346
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The purpose of this study is to discover if Customer Relationship Management programs can serve as a function of Public Relations in the development of stakeholder relationships. Conversations In Communication, Volume II: Customer Relationship Management (CRM) as a Function of Public Relations analyzes CRM communication by exploring the organization-public relationships between customers and their banking providers. Data is analyzed and explored and practical CRM software options are offered for readers to enhance their organizations.


  • | Author: Jabaree Dunham-Carson
  • | Publisher: Full Media Services
  • | Publication Date: Apr 29, 2015
  • | Number of Pages: 106 pages
  • | Language: English
  • | Binding: Paperback
  • | ISBN-10: 0996003347
  • | ISBN-13: 9780996003346
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