Understanding Street-Level Bureaucracy

This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.

• • Author: Hupe, Peter, Hill, Michael, Aurélien Buffat
• • Publisher: Policy Press
• • Publication Date: Sep 01, 2014
• • Number of Pages: 404 pages
• • Language: English
• • Binding: Hardcover
• • ISBN-10: 1447313267
• • ISBN-13: 9781447313267