Hospitality Management: People Skills And Manners On And Off The Job

Competition in the hospitality industry is nonstop, and brands are looking for associates who can handle themselves flawlessly both on and off the job. Modern hospitality professionals are correctly concerned about representing their organizations, and themselves, with polish, politeness, confidence, and authority. Hospitality Management leads the way by showcasing the soft skills that you can use to amaze your guests with your outstanding attention to customer care--Publisher.

• • Author: Lyn Pont, PhD
• • Publisher: Iuniverse
• • Publication Date: Dec 01, 2014
• • Number of Pages: 276 pages
• • Language: English
• • Binding: Paperback
• • ISBN-10: 149173308X
• • ISBN-13: 9781491733080