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Rowman & Littlefield Publishers

Discretion In Welfare Bureaucracies: Understanding Decision-Making In The Context Of Rule Ambiguity (Discourse, Power And Society)

Discretion In Welfare Bureaucracies: Understanding Decision-Making In The Context Of Rule Ambiguity (Discourse, Power And Society)

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Through in-depth analysis of decision-making on access to social assistance, this book reveals the dynamics of discretionary power in welfare institutions and evidences the effect that this power has on a fundamental aspect of society - the operation of the welfare state. The work builds upon theories of street-level bureaucracy, particularly its explanations of the complexity of the public service and policy environment. The text explores the dilemmas street-level bureaucrats face in their daily work, their responses to organisational pressures and the ambiguity of policy. The author argues that understanding the legislative and organisational conditions underpinning discretionary decision-making is crucial to ensuring effective and democratic functioning of welfare institutions.


  • | Author: Majka Ryan
  • | Publisher: Rowman & Littlefield Publishers
  • | Publication Date: Aug 08, 2023
  • | Number of Pages: 210 pages
  • | Language: English
  • | Binding: Hardcover
  • | ISBN-10: 1538165244
  • | ISBN-13: 9781538165249
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