Service Management - 9781959930389

This small book is a reflection of first major book on Service, entitled Service Science: Concepts, Technology, Management, and its main objective is to introduce this new and exciting field. First, a brief note on the terminology is needed. The subject matter is signified by a capital S in the name; a small letter "s" to start the word denotes the activity of service.

• | Author: Harry Katzan Jr.
• | Publisher: Authors' Tranquility Press
• | Publication Date: Feb 25, 2023
• | Number of Pages: 256 pages
• | Language: English
• | Binding: Hardcover
• | ISBN-10: 1959930389
• | ISBN-13: 9781959930389